Welcome to Sassy Digitizing
At Sassy Digitizing, we are committed to delivering exceptional digitizing services and ensuring client satisfaction. To support this commitment, we offer a comprehensive refund policy
Unconditional Money-Back Guarantee
We provide a 7-day money-back guarantee. If you are not satisfied with your digitized logo, you may request a full refund, subject to our policy terms
Processing Time
Once validated, refunds will be processed promptly and credited back to your original payment method.
Customer Support
Our customer service team is available to assist you with any questions regarding the refund process.
Final Remarks
We value your trust and aim to provide a risk-free experience that upholds our commitment to quality and service excellence. Thank you for choosing Sassy Digitizing!
Refund Request Procedure
To qualify for a refund, please follow these steps:
1. **Notification:** Contact our customer service within 7 days of receiving your logo.
2. **Documentation:** Submit a clear, scanned image of the sew-out to support your claim.
3. **Assessment:** Our quality assurance team will evaluate your request.
4. **Resolution:** If the issue is due to our error, we will initiate the refund process.
